Disclaimer

Last updated: April 2026

This Disclaimer applies to the applications, website, products and related services provided by Hakea Labs, including TeamLens, LifeLens and associated offerings (collectively, the "Services").

Please read this Disclaimer carefully before using the Services.

1. General Information Only

The Services are designed to assist with organisation, productivity, reflection, planning and general information management.

The Services are provided for informational and practical support purposes only. They are not intended to replace independent judgement, common sense, professional advice or appropriate specialist support.

You remain responsible for how you use the Services and any decisions you make.

2. Not Professional Advice

Nothing in the Services constitutes professional advice, certification or expert recommendation.

Without limitation, the Services do not provide:

  • legal advice
  • financial or taxation advice
  • medical or health advice
  • mental health, counselling or therapeutic advice
  • human resources or employment law advice
  • regulatory or compliance advice
  • psychological assessment
  • emergency or crisis support

If you require specialist assistance, you should seek advice from a qualified professional.

3. TeamLens-Specific Use

TeamLens may help users organise notes, prepare for meetings, track follow-up items, support leadership workflows and maintain team context.

TeamLens does not:

  • determine employment outcomes
  • replace fair workplace process
  • replace internal policies or procedures
  • provide HR or legal advice
  • assess employee suitability
  • guarantee leadership effectiveness or team outcomes

Users remain responsible for all management, employment and workplace decisions.

4. LifeLens-Specific Use

LifeLens may help users manage reminders, relationships, household information, planning and personal organisation.

LifeLens does not:

  • guarantee memory accuracy
  • guarantee reminders or notifications will occur on time
  • determine the intentions, feelings or behaviour of another person
  • replace direct communication or relationship judgement
  • replace professional personal, legal, financial or health advice

Users remain responsible for important deadlines, commitments and personal decisions.

5. AI-Assisted Features

Some Services may use artificial intelligence to generate summaries, suggestions, prompts, structured outputs or other content.

AI-generated outputs:

  • may be incomplete, inaccurate, outdated or unsuitable for your circumstances
  • may omit important context
  • may reflect user input quality
  • should be reviewed before use
  • are provided for convenience only

AI outputs are not a substitute for independent judgement or professional advice.

You remain solely responsible for any reliance placed on AI-generated content.

6. No Guarantee of Results

We do not guarantee any particular outcome from using the Services.

This includes, without limitation:

  • productivity gains
  • improved leadership performance
  • better relationships
  • business outcomes
  • improved organisation
  • improved wellbeing
  • successful decision-making

Results depend on many factors outside our control.

Any examples, testimonials or case studies are illustrative only.

7. User Responsibility

You are responsible for:

  • reviewing outputs before acting on them
  • maintaining your own records where important
  • using discretion when storing information about others
  • backing up critical data where appropriate
  • ensuring compliance with your workplace obligations or personal responsibilities
  • exercising sound judgement

The Services are tools only.

8. Availability, Accuracy and Updates

We aim to provide reliable and useful Services, but we do not guarantee that the Services will always be:

  • available
  • uninterrupted
  • error-free
  • secure at all times
  • fully accurate
  • compatible with every device or platform

Features may change, be improved, suspended or removed over time.

Reminders, notifications or sync features may be delayed or fail due to device settings, operating systems, connectivity, third-party services or other factors beyond our control.

9. Third-Party Services

The Services may rely on or link to third-party platforms or providers, such as Apple, cloud infrastructure providers, analytics tools or AI providers.

We are not responsible for third-party products, content, outages or policies.

Use of third-party services remains subject to their own terms and privacy practices.

10. Limitation of Liability

To the maximum extent permitted by law, Hakea Labs is not liable for indirect, incidental, consequential or special loss arising from use of, or inability to use, the Services.

This includes, without limitation:

  • missed reminders
  • lost opportunities
  • workplace decisions
  • relationship decisions
  • inaccurate outputs
  • loss of data
  • service interruptions
  • reliance on AI-generated content

Nothing in this Disclaimer excludes rights that cannot lawfully be excluded under applicable law, including the Australian Consumer Law.

11. Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in our Services, legal requirements or business operations.

When changes are made, we will update the "Last updated" date above.

12. Contact Us

If you have questions regarding this Disclaimer, please contact:

Hakea Labs
Email: hello@hakealabs.com
Website: hakealabs.com/contact